Riber Soft

Privacy policy

Article 1 : Preamble

This privacy policy applies to the site: CRYSTALXE.COM

The purpose of this privacy policy is to expose users of the site:

  • The way in which their personal data are collected and processed. All data capable of identifying a user must be considered as personal data. These include the first and last name, age, postal address, email address, location of the user or his IP address;
  • What are the rights of users regarding this data;
  • Who is responsible for the processing of personal data collected and processed;
  • To whom this data is transmitted;
  • The site’s policy regarding “cookie” files.

This privacy policy supplements the legal notices and the General Conditions of Use that users can consult at the following address:

https://www.crystalxe.com/

Article 2 : General principles regarding the collection and processing of data

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site user data respects the following principles:

  • Lawfulness, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is collected, and for what reasons their data is collected;
  • Limited purposes: the collection and processing of data is carried out to meet one or more of the objectives determined in these general conditions of use;
  • Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
  • Conservation of data reduced in time: data is kept for a limited period of time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
  • Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions below. after listed:

  • The user has expressly consented to the processing;
  • Processing is necessary for the proper performance of a contract;
  • The processing meets a legal obligation;
  • The processing is explained by a need linked to the protection of the vital interests of the data subject or of another natural person;
  • The processing may be explained by a need linked to the performance of a task of public interest or which falls within the exercise of public authority;
  • The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party

Article 3 : Personal data collected and processed in the context of navigation on the site

A. Data collected and processed and method of collection

The personal data collected on the website of Crystal XE are as follows:

Last name, First name, May address, IP address

This data is collected when the user performs one of the following operations on the site:

When the User requests information via the contact forms or the newsletter / emailings registration form

The data controller will keep all the data collected in his site computer systems and under reasonable security conditions for a period of: 3 years.

The collection and processing of data serve the following purposes:

responses to requests sent through the contact form

registration in the database for sending emails and newsletters

The data processing carried out is based on the following legal bases:

user consent

At each place on the site where we ask for your consent using a checkbox, proof of consent is kept. This includes the version of the legal notices and of this document – confidentiality policy / respect for private life.

Your IP address is also recorded in order to keep proof of consent and allow the competent authorities to intervene if necessary.

You can withdraw your consent at any time by writing to us via the contact form or by clicking on the unsubscribe link in the emails.

B. Transmission of data to third parties

The personal data collected by the site are not transmitted to any third party, and are only processed by the site editor.

C. Data hosting

The Crystal XE website is hosted by: OVH, whose head office is located at the address below:

OVH SAS, RCS Lille Métropole 424 761 419 00045
N° TVA : FR 22 424 761 419

2 rue Kellermann – 59100 Roubaix – France

The data collected and processed by the site are hosted and processed exclusively in France

Article 4 : Person in charge of data processing

A. The person responsible for data processing

The person responsible for processing personal data is: Franck Clément. He can be contacted as follows:

Via the contact form on the website – send the request to Crystal XE and explain it in the Subject and Message fields

The data controller is responsible for determining the purposes and means used for the processing of personal data.

B. Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed thereof and to respect the purposes for which these data were collected.

The site has an SSL certificate to guarantee that the information and the transfer of data passing through the site are secure.

An SSL certificate (“Secure Socket Layer” Certificate) is intended to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails disproportionate formalities, costs and procedures for him.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means.

In the event that you choose either during your registration or subsequently to subscribe to one of our newsletters or accept the sending of emails, we undertake to send you only emails falling within the scope of this that you authorize us. You can withdraw your consent at any time by clicking on the unsubscribe link at the bottom of each e-mail.

Article 5 : User’s rights

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to grant his request, the user is required to provide him with: his first and last name as well as his e-mail address.

The data controller is required to respond to the user within a maximum of 30 (thirty) days.

A. Presentation of the user’s rights in the collection and processing of data

a. Right of access, rectification and right to erasure

The user can read, update, modify or request the deletion of data concerning him, by respecting the procedure set out below:

The User must send an email to the data controller

b. Right to limit and oppose data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.

In order to request the limitation of the processing of their data or to object to the processing of their data, the user must follow the following procedure:

The user must make a request to limit the processing of his personal data by email to the data controller

c. Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him.

d. Right to determine the fate of data after death

The user is reminded that he can organize what should be the future of his data collected and processed if he dies, in accordance with Law No. 2016-1321 of October 7, 2016.

e. Right to seize the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or, if he believes that one of the rights listed above, he is entitled to appeal to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. Personal data of minors

In accordance with the provisions of article 8 of European regulation 2016/679 and the Data Protection Act, only minors aged 15 or over can consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required so that personal data can be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he has obtained the agreement of a legal representative before browsing the site.

Article 6 : Cookies’ use

The site may use the techniques of “cookies”.

A “cookie” is a small file (less than 4 kb), stored by the site on the user’s hard drive, containing information relating to the user’s browsing habits.

These files allow it to process statistics and traffic information, facilitate navigation and improve the service for the convenience of the user.

For the use of “cookie” files involving the saving and analysis of personal data, the user’s consent is necessarily requested.

This user consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user’s authorization to save “cookie” files on their hard drive.

a. User opposition to the use of “cookie” files by the site

Cookies that are not essential for the operation of the site are only placed on the user’s terminal after obtaining their consent. The user can withdraw his consent at any time, as follows:

Please click on the button withdraw consent / Cookies Management

More generally, it is brought to the attention of the user that he can oppose the registration of these “cookie” files by configuring his browser software.

For information, the user can configure his browser software to oppose the recording of “cookie” files – consult your browser settings

In the event that the user decides to deactivate the “cookie” files, he can continue browsing the site. However, any dysfunction of the site caused by this manipulation could not be considered as being due to the editor of the site.

b. Description of the “cookies” files used by the site

Internal cookies

This site issues technical cookies only intended to allow you to browse or connect to member areas. They are not used for tracking, or for analyzing your behavior.

They are therefore fully compliant and exempt from prior consent. You can, however, disable cookies directly in your browser if you want to prevent us from adding these cookies to your computer. Be aware, however, that this may make it impossible to connect to certain parts of the site.

Third party cookies

In order to provide you with an enriched experience, we use third-party services offered by Google (Maps, Analytics, Youtube), Facebook or other third-party services.

Although we explicitly ask for your prior consent before allowing these services to send their cookies, you can decide at any time to no longer authorize them by clicking here or on cookie management.

Article 7 : Conditions of modification of the privacy policy

This privacy policy can be consulted at any time at the address below:

https://www.crystalxe.com/privacy-policy/

The site editor reserves the right to modify it in order to guarantee its conformity with the law in force.

Consequently, the user is invited to come and consult this privacy policy regularly in order to stay informed of the latest changes that will be made to it.

It is brought to the attention of the user that the last update of this privacy policy took place on: 02/08/2021.

Article 8 : User acceptance of the confidentiality policy

By browsing the site, the user certifies having read and understood this privacy policy and accepts its conditions, more particularly with regard to the collection and processing of their personal data, as well as the use of files. “Cookies”.

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